UBIK - Notice history

Experiencing partially degraded performance

Appels entrants - Inbound calling - Degraded performance

100% - uptime
2024-01-01 · 100.0%-02-01· 100.0%-03-31· 100.0%

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2024-01-01
2024-02-01
2024-03-31

Appels sortants - Outbound calling - Degraded performance

100% - uptime
2024-01-01 · 100.0%-02-01· 100.0%-03-31· 100.0%

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2024-01-01
2024-02-01
2024-03-31

Portail d'administration - Admin portal - Operational

100% - uptime
2024-01-01 · 100.0%-02-01· 100.0%-03-31· 100.0%

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2024-01-01
2024-02-01
2024-03-31

Queues - Call queues - Operational

100% - uptime
2024-01-01 · 100.0%-02-01· 100.0%-03-31· 100.0%

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2024-01-01
2024-02-01
2024-03-31

Notice history

2024-03-01

No notices reported this month

2024-02-01

No notices reported this month

2024-01-01

Maintenance Notice: January 21, 2024 at 9:30 p.m. EDT
  • Completed
    2024-01-22 at 3:31 AM
    Completed
    2024-01-22 at 3:31 AM

    The equipment update is now completed, and traffic has returned to normal.

    We also took advantage of the maintenance to restore the primary link following the outage on January 17, 2024.

    If you encounter any issues with your devices tomorrow morning, you can try restarting them.

    For any questions, you can contact our technical support at the address support@ubikvoip.com.

    Thank you.

  • In progress
    2024-01-22 at 2:30 AM
    In progress
    2024-01-22 at 2:30 AM

    Maintenance is now in progress

  • Planned
    2024-01-22 at 2:30 AM
    Planned
    2024-01-22 at 2:30 AM

    Hello,

    UBIK will be performing maintenance on network equipment on Sunday, January 21, 2024, between 9:30 PM EDT and 10:30 PM EDT.

    IP telephony services will be unavailable during this period.

    Feel free to contact us at support@ubikvoip.com if this timeframe causes any issues for you.

    Thank you.

UBIK: Problem with main internet link
  • Resolved
    Resolved

    The main link is back in operation.

  • Monitoring
    Monitoring

    The problem is solved.
    We are currently on the backup internet link.

    We continue to monitor the situation.

    Thank you for your patience.

    The problem has been solved.
    We are currently on the backup internet link.

    We will continue to monitor the situation.

    Thank you for your patience.

  • Identified
    Identified

    We currently have a troubled internet link.
    A technician is on site, the problem should be resolved within the next hour.

    We currently have a troubled internet link.
    A technician is on site, and the problem should be solved within the next hour.

  • Investigating
    Investigating

    Hello,

    We are experiencing an issue with our main Internet link. We are in contact with our provider to identify the problem.

    We are trying to redirect the traffic to the secondary link.

2024-01-01 to 2024-03-01

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