UBIK - Maintenance Notice: October 11th, 2023 at 10:00 p.m. EST – Maintenance details
All systems operational
Maintenance Notice: October 11th, 2023 at 10:00 p.m. EST
Completed
Scheduled for 2023-10-12 at 2:00 AM – 2:33 AM
Affects
Appels entrants - Inbound calling
Under maintenance from 2:00 AM to 2:33 AM
Appels sortants - Outbound calling
Under maintenance from 2:00 AM to 2:33 AM
Updates
Completed
2023-10-12 at 2:33 AM
Completed
2023-10-12 at 2:33 AM
Maintenance is now complete.
If you ever have a problem with a phone, you can try restarting it. If the problem persists, you can contact us at support@ubikvoip.com.
Regards
In progress
2023-10-12 at 2:00 AM
In progress
2023-10-12 at 2:00 AM
Maintenance is now in progress
Update
2023-10-12 at 2:00 AM
Planned
2023-10-12 at 2:00 AM
Hi,
Our 911 service provider will update its infrastructure and asked us to make configuration changes before October 23rd 2023. In order to perform the migration, UBIK will need to restart services where your IP phones are registered (SIP proxy). You will therefore be unable to make outgoing calls or receive calls on your IP phones. Voicemail and call forwarding will remain functional.
The service outage should last just 1 minute, but if the integration tests are inconclusive, we will have to revert to the old configuration. So we have provided a 30 minute window where your phones may be inaccessible.
Do not hesitate to contact us at support@ubikvoip.com if this period causes you any problems.
Regards
Planned
2023-10-04 at 4:24 PM
Planned
2023-10-04 at 4:24 PM
Due to factors beyond our control, maintenance has been moved to October 11, 2023.
