UBIK - Notice history

All systems operational

Appels entrants - Inbound calling - Operational

100% - uptime
2022-02-01 · 100.0%-03-01· 100.0%-04-30· 100.0%

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2022-02-01
2022-03-01
2022-04-30

Appels sortants - Outbound calling - Operational

100% - uptime
2022-02-01 · 100.0%-03-01· 100.0%-04-30· 100.0%

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2022-02-01
2022-03-01
2022-04-30

Portail d'administration - Admin portal - Operational

100% - uptime
2022-02-01 · 100.0%-03-01· 100.0%-04-30· 100.0%

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2022-02-01
2022-03-01
2022-04-30

Queues - Call queues - Operational

100% - uptime
2022-02-01 · 100.0%-03-01· 100.0%-04-30· 100.0%

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2022-02-01
2022-03-01
2022-04-30

Notice history

2022-04-01

Maintenance notification : April 20th, 2022 at 8pm EST
  • Completed
    2022-04-21 at 2:09 AM
    Completed
    2022-04-21 at 2:09 AM

    Maintenance is now complete and all components have been tested.

    Do not hesitate to write to support@ubikvoip.com if you experience any problems.

    Thank you

  • In progress
    2022-04-21 at 12:00 AM
    In progress
    2022-04-21 at 12:00 AM

    Maintenance is now in progress

  • Planned
    2022-04-21 at 12:00 AM
    Planned
    2022-04-21 at 12:00 AM

    Hello,

    UBIK will perform maintenance on network equipment on Wednesday April 20, 2022 between 8:00 p.m. ET and 9:30 p.m. ET.

    Your IP phones may lose connection for approximately 15 minutes during this time. The administration portal will also be inaccessible. Incoming calls to voicemail and transfers to cellular will not be impacted.

    Do not hesitate to communicate with us at support@ubikvoip.com if this period is causing you problems.

    Thank you

Intermittent incoming calls problem
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We are seeing a return of incoming calls. We are still awaiting the return of our supplier.

  • Investigating
    Investigating

    We are currently verifying a partial issue with incoming calls. The supplier in trouble has been notified and we are awaiting a response.

  • Monitoring
    Monitoring

    The problem has been identified at a Canadian supplier.

    Incoming calls seem to come back quietly.

    We'll let you know when the issue is resolved.

  • Investigating
    Investigating

    There are currently issues with incoming calls. (Calls busy, voice lag)

    We are currently investigating this incident.

    Thanks.

2022-03-01

No notices reported this month

2022-02-01

No notices reported this month

2022-02-01 to 2022-04-01

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